We must ensure the health and safety of every pet in our hospital. Boarding pets must have a current Eno wellness exam (within the last year) and be current on core vaccinations.
For dogs, core vaccines are rabies, distemper/parvo, Bordetella, and canine influenza. Boarding dogs must also have an intestinal parasite screen to ensure they are free of contagious worms. For cats, core vaccines are rabies and feline distemper. Exceptions may be granted by your Eno veterinarian only for medical (not financial or personal) reasons.
If fleas or ticks are found on your pet, we must provide appropriate treatment immediately, at additional cost, both to help your pet and prevent the spread of external parasites in our hospital.
If your pet requires a wellness exam, vaccines, or any other care, please call us to schedule a vet visit. Make sure to book your pet’s visit well in advance of the intended boarding stay! Demand is quite high, and we book up fast.
Eno is a full-service animal hospital, but we are not open 24/7 and are not an emergency facility. Your boarding pet will be given our utmost care and attention, but he or she will not be supervised overnight.
We practice the best safety. No harnesses or leashes are ever left on boarding pets. Towels, blankets, bedding, toys, and the like will never be left in your pet’s room or run if there is any chance he or she may ingest them.
There is a daily fee for administering medications and monitoring pets on medication. When you check in, you must provide a list of your pet’s medications and indicate dosage, frequency, and when last given. Medications must be in their original containers with original prescription labels.
We require an emergency contact name and number: someone you authorize to make medical decisions for and/or pick up your pet. We will make every attempt to reach you in the rare event your pet requires urgent care or unexpected treatment.
Boarding pets may take a day or two to settle in at Eno. This is normal! If your pet is too stressed to eat at first, we will offer various foods to entice him or her. If a stressed pet has not eaten for 72 hours, our urgent care protocol kicks in, and we will make every attempt to reach you and then your emergency contact.